Sounds Like Joy Retreat & Workshop Payment and Refund Policy
Sounds Like Joy Writers’ Retreat rates are in USD per person. After successful payment of the single payment, or installment option, you will receive a confirmation email.
Payments are accepted in USD through the sylvialjones.com website only. We cannot accept any other currencies for any Sounds Like Joy Writers’ Retreat.
We cannot accept any payments outside of the sylvialjones.com website, (including cash, money orders, cashier’s checks or other money transfer methods.)
For bookings made through the installment option, final payment must be settled in full within 30 days of the Retreat start date. Failure to pay in full will result in a forfeiture of Retreat reservation and funds paid may be subject to the Fee Schedule outlined below. A courtesy reminder email will be sent.
If the retreat installment balance payment is not settled by 30 days in advance, the held space will be released (cancelled) and the deposit will be held in credit and can be applied to another date in full as per our cancellation policy below. Also, the rate lock guarantee is forfeited, and the deposit amount will be applied to the current published rates.
Writers’ Retreat Cancellations
It is your responsibility to read and understand our cancellation policy before making a reservation for the Sounds Like Joy Writers’ Retreat.
“Cancellation” is defined as not attending your scheduled Sounds Like Joy Writers’ Retreat, including postponing or rescheduling.
“You” refers to the guest booking a Sounds Like Joy writers’ retreat.
“We” refers to Sounds Like Joy Productions.
Guest Cancellation Policy
If you cancel your retreat reservation, Sounds Like Joy Productions does not offer refunds for any reason. A portion of your payment, or deposit payment, may be used as credit for another Sounds Like Joy retreat at a future date. The total dollar amount of the credit will be applied to current rates at the time of rebooking.
We will gladly transfer your credit to the name another person upon your arrangement of that transfer.
Depending on when you cancel, cancellation penalties may apply based on the following schedule:
- If you cancel more than 90 days before your Sounds Like Joy retreat package start date, 100% of your payment may be applied to another Retreat.
- If you cancel 60 – 89 days before your Sounds Like Joy retreat package start date, 75% of your payment may be applied to another Retreat. You will forfeit 25% of the price of your retreat.
- If you cancel 15 – 59 days before your Sounds Like Joy retreat package start date, 40% of your payment may be applied to another Retreat. You will forfeit 60% of the price of your retreat.
- If you cancel 14 days or less before your Sounds Like Joy retreat start date, you will forfeit your entire payment.
Please note that any credit amount from a cancellation will be applied to the retreat’s current rate at time of rebooking.
Exceptions to our cancellation policy cannot be made for any reason. We do not offer credit for a guests arriving late or leaving early on your booked Sounds Like Joy Writers’ Retreat. You must submit your signed Participant Agreement form within one week of booking or 90 days before the retreat start date, whichever comes first. Guests who fail to do so may be subject to an automatic cancelation, and the above policy will apply.
Sounds Like Joy Retreats Cancellation Policy
While Sounds Like Joy Retreats has never canceled a retreat to date, if we (Sounds Like Joy Productions) must cancel a booked retreat date for any reason, you may transfer your full retreat payment to a future retreat date, or you may request a full refund of your payment to us constituting a full settlement. Note: Lodging fees are NOT included in any Sounds Like Joy Writers’ Retreat. Cancellations of lodging arrangements must be handled separately through booking organization.
Sounds Like Joy Productions is not responsible for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.